Local Pickup Made Easy

Skip the shipping charges and pick up your order directly from our Suwanee, GA warehouse!

Suwanee, GA     Mon-Fri, 1-4 PM

How Local Pickup Works

Place Your Order

At checkout, select “Ship to a different address” and enter Georgia Expo’s address as your shipping address:

Georgia Expo Manufacturing
3355 Martin Farm Road
Suwanee, GA 30024

This will remove shipping charges from your order.

Tell Us Who’s Picking Up

In the Order Notes field at checkout, please provide:

  • The full name of the person authorized to pick up your order.
  • Your preferred pickup date.

For your protection, orders will only be released to the authorized pickup person listed on your order.

Wait for Your Pickup Confirmation

Our Sales Department will email you once your order has been processed and is ready for pickup.

Bring Your Photo ID

When you arrive, the authorized pickup person will need to present a valid government-issued photo ID, such as a driver’s license.

We’ll verify that the name matches the authorized pickup person listed on the order and photograph the ID for order verification and security purposes.

This simple step helps us protect your purchase and ensure your order is released to the right person.

First-Time Customer? Welcome!

We’re happy to offer local pickup to new customers!

For security and order verification purposes, same-day pickup is not available for first-time purchasers. Please allow at least one business day for us to verify and process your order.

Your order will be eligible for pickup no earlier than the next business day, once verification is complete and you’ve received your pickup confirmation.

Thank you for helping us keep the pickup process safe and secure for everyone!

Need Someone Else to Pick Up Your Order?

No problem! We understand that plans can change.

If a different person needs to pick up your order, please contact our Sales Department before pickup.

We’ll need written confirmation from the purchaser authorizing the new pickup person. Once verified, we’ll update your order accordingly.

For security purposes, we cannot release orders to individuals who are not authorized on the order, even if they have the order number.

Pickup Location & Hours

Georgia Expo Manufacturing
3355 Martin Farm Road
Suwanee, GA 30024

Customer Pickup: Dock #17

Regular Pickup Hours: Monday–Friday, 1:00 PM–4:00 PM

Limited morning pickups between 9:00 AM–11:30 AM may be arranged in advance with our Sales Department.
Please note that pickups are unavailable between 12:00 PM–1:00 PM.

Finding Our Pickup Dock

GPS will direct you to the front office of our building. When facing the building, drive to the right through the parking lot and continue along the Rossi side of the building to reach the rear loading docks.

Proceed to Dock #17, located near the pedestrian access door with signage for FedEx & Customer Pickup.

Ring the doorbell and our warehouse team will assist you.

Good to Know Before You Go

Bring the Right Vehicle

Some of our products are large or bulky, so please make sure your vehicle can accommodate your order.

For pallets, carts, or long boxes, we recommend a dock-height vehicle (48″). If you don’t have one, our team can bring your order to our loading ramp for you to load.

For liability reasons, Georgia Expo employees cannot assist with loading outside our warehouse.

Not sure what size vehicle you’ll need? Contact our Sales Department with your order number and we’ll be happy to provide package dimensions.

Pickup Within 10 Business Days

Please pick up your order within 10 business days of receiving your pickup confirmation.

Orders not collected within this timeframe may be refunded and returned to inventory, less a 25% restocking fee. Custom and made-to-order products, including drapery, are nonrefundable.

Need more time? Contact our Sales Department to arrange extended storage for $25 per day.

Questions About Your Pickup?

We’re happy to help coordinate your pickup or answer any questions!

[email protected]
1-800-433-9767

For complete details, please review our Terms of Sale and Customer Arranged Transportation Policy.